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How to connect a gateway to my WiFi?

Connect your lock to the internet in no time.

A Noovy lock connects to a Noovy Gateway via Bluetooth, the gateway connects to your hotel wireless internet network (Wi-Fi). The gateway is a small white box and should be connected to your power supply. The recommended distance between a gateway and a lock is within 10 meters (32 feet) to ensure a stable connection. The locks will connected automatically to the nearest gateway.

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New gateways need to be setup on your Wi-Fi one time, please follow these steps:

  1. Noovy uses gateways of TTHotel. Download the TTHotel app on your phone, see here Android link and iPhone link.

    Screenshot 2025-11-24 155541
  2. Login using your email and password as provided to you by Noovy.
  3. Select "Gateway"

    noovy_lock_setup_-_step_1-1

  4. Select "+" to add a new gateway.

    noovy_lock_setup_-_step_2

  5. Select "G2 (Wi-Fi)" as device.

    noovy_lock_setup_-_step_3

  6. Make sure the gateway is connected to the power supply and turned on.  Click "Next".

    noovy_lock_setup_-_step_4
  7. Select the gateway you want to connect, by clicking "+".

    Noovy Lock Setup - Step 5
  8. Select the WiFi network you want the gateway to connect to.

    Noovy Lock Setup - Step 6
  9. Enter the Wi-Fi password and give an unique name to the Gateway, then click "OK".

    Noovy Lock Setup - Step 7
  10. You have now successfully connected your gateway to your Wi-Fi. The locks will connected automatically to the nearest gateway.

    Noovy Lock Setup - Step 8