How to create a new email template?

Email Templates are there to create Confirmations, Templates to send Payment links, Pre-arrival emails etc., in order to send to the guest per email. In this article we show you the base steps of how to create such templates.

Templates are created in the Notification Center, which can be found in the Noovy Settings - Emails.

  • Go to the Noovy menu on the left hand side of your Noovy  screen:



11 Steps to follow in order to create a new non existing Template:

  1. Click on Create New
  2. The notification center will open up.

    Via Examples you can choose a Default template that is already prepared.
    (You can still adjust anything after choosing the default template afterwards, yet it is a good base , and the most common documents are in the template list, such as Confirmation, Booking Cancellation, Pre-arrival etc. Creating a template from scratch is possible for those who are more familiar with the notification center.)

    Name your template for internal information and in Title subscribe the template the way guest will see it when receiving the email. 
  3. Amending the Default Template can be done by clicking once on the field you would like to adjust. The toolbar that appears will allow you to adjust the text's appearance.
    Mind you: the elements with a dotted line around them will need to stay untouched! See image below: Customer Name and Venue name have a dotted line and these will automatically be prefilled according the reservation details when you send out the email from the reservation.
  4. Using the same default template as an example, when an image should be added, click on the field and go to Upload image or insert a URL of the image you want to upload:

    By clicking on Upload image you can drag the image from in your computer files to the field applicable in the notification center. 


    The image will be uploaded instantly and pasted in the concerning field.:


  5. Please note that the tool on the right hand side will offer you many options. During Noovy's training it will be shown live on how to use the tool. To not make this article confusing and too elaborate we would like you to ask you to seek assistance from Noovy Support if you are in doubt of the many functions available.
    An example of the toolbar usage: The changing colour of a button in the template:
    Or to change Fonts:
  6. In the Default Templates  4 Social Media icons are added, you can either remove them all together:


    Remove only the ones you do not use:

    Or fill out the URL applicable to the distinct Social Media you are using and wanting guests to be able to open from the template.
  7. Change the contact details by clicking on this particular field once:
  8. In order to be able to send the emails directly from the reservation, toggle the button Manual to YES:
  9. After checking the content and when you are pleased with the end result you can hit Save. Please know that you can ALWAYS amend a template you created.
  10. Your new template will appear in the Templates collection and you will be able to use it whenever you would like to send it. 
  11. Please note that if there are many templates created, they might not fit the page, you can show more of them per page, or go to the Next Page:


 

💡Tip: To send an email to a guest, check out this article