How to's
      Back to home
      1. Knowledge Center
      2. Bookings & Rooms
      3. How to's

      How to handle a no-show with Booking.com VCC?

      Standard process for no-shows made via Booking.com with VCC as a payment method.

      1- Mark the no-show on the booking.com extranet.

      1

       

      2- Create an invoice without the city taxes.

      2

      3- Refund the collected city taxes if needed. 

      3