How to lock a reservation in a specific room

This option can be used when you have a request for a specific room or for a room feature (balcony, king size bed)

Follow the steps:

1. Identify the segment of the reservation that you want to use the lock function on.

Identifiy the room and reservation that you want to lock

2. After you see the reservation you want to lock, click on the segment of the reservation.

Click on the segment of the reservation

3. When the pop-up window shows up, identify the icon that looks like a locker and click on it.

From the pop up window, find and click on the lock button

4. After you click on it, the locker will become red and a confirmation message will show up and let you know that the process was successful.

After you lock the room, the locker will be red and a confirmation pop-up will be diplayed

5. Now you can see in the room calendar that the reservation is blocked in the room you wanted and a red locker will appear also on the reservation segment to let you know that it is blocked.

You can see that after locking the room, the red locker will be displayed in the room segment

Important information!

When a reservation is blocked in a specific room, it can't be moved with the drag & drop method or by any method, you need first to unlock the room using the same steps.
Note that the room can be unlocked just by the one who blocked it in the first place.