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      How to log into Noovy?

      This article provides an overview of the login screen of Noovy, guiding you on how to access your accounts. The login screen is the first point of interaction with the system and ensures secure access to your property management.

      Description:

      The login screen is designed to be user-friendly and visually clear. It features the following elements:

      Screenshot 2025-03-31 at 8.42.11 PM
      • Account Name Field: This is where you enter the name associated with your account that was provided upon the Onboarding process.
      • User Name Field: This is where you enter your unique username.
      • Password Field: This is where you enter your password. For security, the characters are masked as you type.
      • Eye Icon (Password Field): Clicking this icon will toggle the visibility of the password, allowing you to confirm what you've entered.
      • "Forgot Password?" Link: If you've forgotten your password, click this link to initiate the password recovery process.
      • "Log In" Button: After entering your credentials, click this button to access the system.
      • Version Number: The current version of the PMS system (e.g., V17.0.0-BI) is displayed at the bottom right corner of the screen. This information is helpful for troubleshooting and support purposes.

      How to Log In:

      1. Open the Login Page: Access the login page of Noovy through your web browser.
      2. Enter Your Account Name: Type the name associated with your account in the "Account Name" field.
      3. Enter Your Username: Type your unique username in the "User Name" field.
      4. Enter Your Password: Type your password in the "Password" field.
      5. Verify Password (Optional): Click the eye icon to view your password and ensure it's entered correctly.
      6. Click "Log In": Click the "Log In" button to access the system.

      Troubleshooting:

      • Incorrect Credentials: If you enter an incorrect account name, username, or password, you will receive an error message. Double-check your credentials and try again.
      • Forgot Password: If you've forgotten your password, click the "Forgot Password?" link and follow the instructions to reset it.
      • Login Issues: If you encounter other login issues, please contact our support team at support@noovy.com or + 31 20 532 1781.

      Note:

      • For security reasons, do not share your login credentials with anyone.
      • Ensure your browser is up-to-date for optimal performance and security.