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How do I create manual payment receipts?

When payments are done via Payment Gateway, a receipt will be posted on the reservation automatically. Cash and banktransfer receipts will always be created manually. Sometimes hoewever, there is a need to post credit card payments manually as well.

Please note:

The terminal provided by NOOVY is designed to interface seamlessly with a specific Payment Gateway. As a result, receipts for charges made will be automatically generated for the corresponding reservations.

However, if you are using a different type of payment terminal that is not connected to the NOOVY Payment Gateway, you will need to manually create a Simple Post receipt to ensure the reservation balance is accurate. Additionally, if credit card payments were processed through your previous Property Management System (PMS), this could necessitate the creation of a Simple Post or manual payment receipt.

To post a credit card payment receipt manually for a reservation in Noovy, please follow the steps below: 

  1. Open the reservation in question. To see article on how to open a booking click here.
  2. Navigate to the Billing section on the reservation page.
  3. Click "New Billing
  4. In the pop-up window, select payment in the dropdown option under the document type. 
  5. You will be able to select from all parameters drop-down option in the "New Billing" popped-up window. 

1 - Cover Reference: Select the Proforma document to which the payment receipt applies by choosing the appropriate Cover Reference.
2 - Total: The Total amount connected to the selected Proforma will be displayed, if you need to post a different amount, it can be overwritten with the desired amount.
3 - Payment Gateway: Select "Simple Post" under the payment gateway. 
PS: If you choose "Payment gateway" the system will redirect you to the payment solution's "charge" button.
4 - Payment Method: Choose the credit card type which the actual payment was made with.
5 - Currency: This is usually set to the Venue's default currency.

Click "Create New Payment" to complete the process. 

A payment receipt for the credit card payment will be generated directly underneath the Proforma. When you click on the collapsing arrow sign under the Sales order, the receipt will be visible for you to view.