Charge a reservation with quick click charge button
Charging a guest's credit card with Noovy is a simple process. Depending on the reservation type, the guest may have booked a non-refundable stay or may be subject to a late cancellation or no-show fee. The hotel can conveniently collect payment using the Stripe integrated quick charge button, provided the credit card information is valid.
To charge a credit card for a reservation, please follow the steps below:
- Open the reservation in question.
- Navigate to the Billing section on the reservation page.
- Click the "Charge" button, which will display a dropdown menu.
- Select the Payment Gateway option, which will open a new window.
- Choose the "Charge" action on the sales order if multiple sales orders need payment.
- Finally, click the "Charge" button to complete the transaction.
Upon successful completion of the transaction, the system will automatically generate a payment document for the reservation.
However, if the transaction is declined, a message will appear with the reason for payment failure. For example, the message might state that there are insufficient funds in the credit card.