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How to take payment using "Terminal Machine".

Terminal payment

Terminal payment option necessitates the customer's physical presence with their credit card and the input of their pin code, thus greatly minimizing the risk of payment fraud. Hotels can benefit from this secure, reliable, and efficient payment method in Noovy's system if properly implemented. 

To receive payment through Terminal machine, please follow the steps below:

  1. Open the reservation in question. Click here to access an article that explains how to open a booking.
  2. Navigate to the Billing section on the reservation page.
  3. Click the "Charge" button, which will display a dropdown menu.
  4. Select the Terminal Payment option, which will open a new window.
  5. In the open window, there are different parameters to select for you to complete and be able to activate your terminal machine. 

    - Choose Terminal -If you have multiple terminal machines connected to the system, you can choose the one to be used for payment.
    - Choose the Payment Type - You can select between "Charge" or "Authorize" payment type
    - You have the option to select "Pay for Document" linked to the reservation document (Sales order), or choose "Free Amount" to set your fee that is not connected to any reservation document. 
    - - If you select "Pay for Document," you need to select the document(s), currency (in Venue default currency), and amount (document total fee). You can overwrite the total amount to the desired payment the guest would like to pay at that moment. Click "Activate Terminal" to proceed.
    -- If you select "Free Amount," you can choose the currency (in venue default currency) and manually enter the amount before clicking "Activate Terminal."
  6. Click on "Activate Terminal" - This will light up the physical terminal machine in the hotel, and the guest can insert their credit/debit card to complete the transaction.
  7. Once the transaction is successful, Noovy will generate an automated receipt in the reservation.