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The Payment Link Report explained

In this article you will see the functionalities you can use from the Payment link Report.

The Payment Link report can be found from the main menu under Reports :

 

In the Creation Date field, select the desired date to view payment links generated on that specific day. If you leave this field blank, the report will display all payment links, with the most recently created appearing at the top:

 

The columns explained:

:

  • ID - the unique identifier assigned to each transaction.
  • Agent - the team member who issued the payment link. 

📝Note:

If a payment link is sent automatically due to a configured rule in the system, the report will display the username of the team member who set up that rule.

  • Entity - reservation Number – the reference number assigned by the system. Clicking on it will open the booking page in a separate tab.
  • Link Hash - URL of the transaction, which can be used as a payment confirmation or reference for your bank.
  • Amount - the amount requested via the payment link
  • Currency - the currency used for the payment link (if available) 
  • E-mail - the address to which the payment link was sent
  • Status -
    Created - the moment the link is generated by a team member, or when the system automatically issues the link based on a pre-set payment link rule.
    Expired - the payment was not completed before the link expired.
    Paid - the payment was completed before the link expired. A payment receipt will automatically be visible within the associated booking record.
    Failed - The transaction has failed, a payment attempt was made but due to various reasons not completed (eg. insufficient funds, fraud, the guest started the payment process but did not complete it, etc. The exact reason can be found in your stripe account).
  • Created At - Date of creation.
  • Expired at - Link expiration date.
  • Paid At - Date the payment was completed.

 

Use the Filter to narrow down your search:

 

 

Select the Export button to download the payment link report in Excel format: