How to Allocate a Room to a Booking?

ℹ️Automatic allocation:

When your hotel is first onboarded by our Support Team, you can choose to have all bookings automatically allocated to available rooms. If you decide to enable this option later, you can update it at any time in your account settings.

👉 Check the following article: 'What is automatic allocation'

Allocations can be done via several features:

via the Booking List
via the Allocation section on the booking page
via the Room Calendar

Allocate via the Booking List:

From the main menu choose Bookings.
You can either go to any booking status tab (arrival/In House/ Departure) on the booking list to find your reservation,
or
search for a reservation in the Filter
👉 See the article "How can I search for a booking"
If a booking is unallocated, a door symbol will be shown under the column Rooms.
Click on the door symbol:
In the pop up screen that appears select the desired room number in the field Select:
The room will be immediately allocated:
If the allocation was done for a booking with arrival status you can also check in immediately from here:

Allocate via the Allocation Section in a booking:

When you have opened up a booking (👉see the article "How do I open a booking?" ) go to the Room section.
When unallocated, instead of a room number, you will see the word Room only.

Click on the Allocate button:
When the pop-up of the allocation section shows up, select the desired room number:
The room will be allocated immediately:

Allocate via the Room Calendar:

If, for any reason, bookings are unallocated, they will not appear on the Room Calendar. For this reason, it is important to regularly check whether there are any unallocated bookings for a given period so you can allocate them accordingly. The Room Calendar offers a tool to see if unallocated bookings are present.

Go to the Room Calendar via the sidebar by choosing Rooms.
The date range calendar will determine the period shown on the Room Calendar. If in this particular period, one of the bookings is un allocated you will be notified by a number (indicating the number of unallocated bookings) on the Allocations feature:

Click on Allocations to see which bookings for this period still need to be allocated.
in the pop-up screen select the room desired and the room will be allocated to the booking:

How to Allocate a Room to a Booking?

You can configure rooms to be automatically assigned to a booking once created. If a booking becomes unassigned for any reason, the system offers straightforward options to link a room number to the booking.