When you need to add extra items to the booking such as parking, tickets or costs for an extra bed, it is an easy task within Noovy.
Products (also known as Extra's or items) can be found in Settings - Products. Products have to be created initially when the Noovy account was set up for the hotel. The hotel manager can add more products afterwards if desired. If so, mind you that the products should be linked to a specific applicable tax group. This key element should not be overlooked and can cause serious consequences if done incorrectly. Check the article 'How to create new products?' or contact Noovy Support if in doubt.
Take the following steps to add products/extra's to the booking:
- Search the booking you would like to add the products to.
- Open the booking.
- Go to the billing section of the booking page and click on 'Add Extra's':
- A pop-up screen appears:
a)Find the product you would like to add to the booking
(*If the product is not on the list, check the spelling of check synonyms, it could be that the product is called differently than you think. If not found at all, it could be that the product is not -yet- created. In that case ask your manager)
b) The number of the concerning product you would like to add to the booking.c) The price can be adjusted here if needs be.
d)If there are multiple guests in the booking you can add a 'Payer' to the proforma that will be created after adding a product. Choose the correct payer in this field.
e) If the current date is not the same as when the product is used, you can change that in this field. The product shall be added to the active proforma, only when the service date falls within the stay date, otherwise it will create a new proforma.
If the stay date of a booking is in the future, then the product will be added to the active existing proforma.
If the stay date is in the past and you are still adding an extra/product, one needs to create a proforma MANUALLY.
f) Default is the currency which is applicable to the country the hotel is located. You will not be able to change that to a different currency, unless this is set up in the account settings.
g) Specific remarks/notes can be added here which are of importance for this product. These are INTERNAL notes and will not be added to the invoice.
To view the note go to the 'See Extra's' in the booking page.
- Hit SAVE when al fields are correctly filled out.
