Finding a booking is sometimes difficult, especially when you have little information, or when information given or entered is incorrect. Find out how to quickly find a booking in Noovy.
The best way to find a booking is to enter the search criterea in the filter on the top right screen of the Booking List:
- Hover your cursor to the side bar and click on Bookings and go to the Filter:
- A pop up screen will appear where you can enter any known criteria:
📝Note:
The more criteria, the more mistakes can be made and therefore bookings are less likely to be found. Use the criteria one by one rather to add numerous criteria in the filter at once.
Also: Searching by name can be tricky as there might be multiple guests on the booking list under the same name (!)
Once your search has resulted in multiple bookings on the same name, make sure you confirm for example the guest's first AND last name and perhaps even address to assure yourself you are dealing with the correct booking for the right guest.
- If you would like to erase all previously entered criteria click on Reset
- The booking(s) will appear in the booking list.
The more correct details you enter in the filter, the more chances of narrowing down the list.
In the example below the criteria is Guest name 'Ellen' , since only one criteria is entered, the list of bookings with guest name 'Ellen' is most likely long:
However, by adding the last name to the guest name, will make the list significantly shorter, which makes you able to identify the correct boking much easier: