Noovy Lock

• Code - The easiest and most reliable way to access a room.
  By default, guests are issued a 4-digit code, though this can be customised to meet individual hotel requirements (ranging from 4–9 digits)  

• Keycard 
  

  Traditional plastic keycards remain available as an alternative option.

• Web App*
  Guests can unlock their rooms via the Web App, while hotel teams can manage access directly through the Noovy App.
  
  
• Physical Metal Key
  

  For emergency situations, each lock is equipped with a physical override key to ensure manual access at all times.

   

Automated Access Delivery

• Seamless Issuance

  Access codes are automatically generated and sent to guests immediately following online check-in.

• Custom Scheduling 

  Delivery can be tailored to your preference—for example, scheduling codes to be sent at 8:00 AM on the day of arrival.

• Multi-Channel Delivery

  Ensure guests receive their credentials via their preferred platform -  Email or WhatsApp.

• Staff Control

  Your team retains full flexibility to manually send codes or create physical keycards directly from the Noovy dashboard.

   

Smart Stay Synchronization

• Duration-Locked Security

  Access is strictly limited to the stay duration (arrival to departure), regardless of how early the code is shared.

• Auto Check-in

  The first use of an access code can automatically trigger the check-in process in your PMS, providing a contactless arrival experience.

• Real-Time Updates

  After room assignment changes or after a booking is extended/shortened, codes are automatically updated, and guests are instantly notified of the change.

   

Proactive Maintenance & Monitoring

• Live Battery Tracking

  Monitor battery health in real time directly from the room calendar, allowing for easy oversight.

• Automated Workflows

  The system automatically generates maintenance tasks when battery levels are low, ensuring hardware is serviced before it fails.

• Comprehensive Audit Trails

  Full lock history and access logs are stored within Noovy, offering a complete overview of all entry activity for security and management.

• Bluetooth Connectivity
  A gateway is installed in the hotel's corridor, establishing a secure Bluetooth link with multiple locks simultaneously.

• Flexible Internet Access

  Gateways connect to the cloud via Ethernet (cable), Wi-Fi, or SIM card, ensuring reliable uptime regardless of your infrastructure.

• Optimal Range
  For peak performance, the recommended distance between a gateway and a lock is up to 10 metres (32 feet).

• Efficient Scaling
  To ensure robust coverage, Noovy provides one gateway for every five locks.

This ensures all locks remain continuously synchronized with Noovy in real time.

To ensure a smooth setup, hotels can choose the most convenient installation method:

• Local Expertise

  Partner with a local installation company of your choice.

• Certified Professionals

  Utilize a Noovy-certified partner for specialized support.

• In-House Setup

  Opt to install the locks themselves for maximum autonomy.

• Reduce Front Desk Workload

  Automating the distribution of access codes frees your staff from repetitive administrative tasks, allowing them to focus on high-value guest interactions.

• Enable Fully Automated Check-in

  Facilitate a truly contactless arrival process where guests can go straight to their rooms without ever stopping at reception.

• Eliminate Keycard Issues

  Say goodbye to demagnetised cards, lost keys, and the ongoing costs of physical replacements.

• Improve Security and Control

  Maintain a precise, real-time digital audit trail and ensure that access is automatically revoked the moment a guest departs.

• Deliver a Seamless, Digital-First Guest Experience

  Meet the expectations of the modern traveller by providing intuitive, mobile-friendly access that starts the moment they arrive.