Although cancellations are not desired, unfortunately they are inevitable. You can read how to cancel a group booking in this article.
- In the menu choose Bookings and go to the tab Group Bookings:
- Open the group booking you would like to cancel by clicking on the square+arrow symbol
, or by searching the booking in the filter:
- In the booking page of the group booking go to General details and open this by clicking on the eye symbol:
- In the pop up screen that appears click on the edit button (pen symbol)
- In the field 'Status' choose Cancelled:
- Hit Save to change the status to Cancelled:
- A pop up will appear shortly to show yu that you have successfully changed the General Details setting:
- The Status Cancelled in General Details has led to cancel the booking:
💡Tip:
Please review the cancellation policy applicable to the booking you are cancelling.
- Do you still need payment?
- Is the booking refundable?