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The Booking List explained

Find any booking in seconds!




  • From the main menu, select Bookings

  • One can narrow down the list in 5 categories/ States:

  1. All Bookings - A comprehensive overview of all reservations across every category, with the latest bookings displayed firs
  2. Arrivals - All bookings due to arrive on the current day.
  3. In House - All checked in bookings.
  4. Departures - All bookings due to depart on the current day.
  5. No Shows - Bookings scheduled for check-in before today, where either the guest did not arrive or the check-in was not processed in the system.
  6.  Future - All bookings that are due to arrive as of  "tomorrow" and after.
  7. Quote -  Bookings with a specified date when the reservation will be automatically cancelled if not confirmed.
  8. Group Bookings - Displays all group bookings.


  • The Booking list is divided in sections:

  1. Number - Booking number given by the system, click here if you want to see the booking in full detail, it will replace your current screen.
  2. Booking date - Date and exact time a booking was created, be it manually or through a online booking agent.
  3. Channel - Indicates which online travel agent the booking originated from, or, if the reservation was created manually, identifies the system user (agent) responsible for creating the booking.
  4. Guest - Guest name.
  5. Room Type - The type of room booked.
  6. Rooms - Room number or, if not allocated, a door symbol . Also quick check in (key symbol behind the room number)  or quick check out (door symbol behind the room number).
  7. Arrival - Arrival Date.
  8. Departure - Departure Date.
  9. Price - Reservation Amount.
  10. Balance - Left to Pay Amount.
  11. Status - Future, Arrival, Departure, In House, No Show, Stayed, Cancelled.
  12. Tags -  If a tag (tags) was added to a booking, it will show the tags in this section.

 

At the top right of the screen, you will find five features:

  • Search Bar - Find bookings by name, reference number OTA and system-booking number.
  • Comments - Shows all comments that were entered bookings across every category.
  • View Option - Choose between List format and Grid Format:
    List Format:


    Grid format:
  • Exel/ PDF - Download the list in Exel format or PDF format
  • Filter - Search booking by multiple criteria

 

At the end of each booking line, three features to choose from: 

  • Comments - The comments applicable only for this specific booking.
  • View / Eye Icon - Open the quick view of the booking. This pop-up provides a comprehensive snapshot of the reservation’s key details:
  • More Action Button / Three dots - Gives you multiple options only applicable to the specific booking: 



    1) Cancel 2) Print registration form, update guest details or go to the online check in (un) 3) Edit booking 4) Send Confirmation 5) Open booking in a new window 6) Check-in booking 7) (un) Allocate the booking 

 

*In the Grid format these features are shown while hoovering your cursor on the reservation grid.

 

 

💡Tip:

Also check out the article: 'How to find a booking?'